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Terms & Conditions

Last updated: January 2026

These Terms and Conditions ("Terms") govern your access to and use of the Sustainable Leads website (the "Site") and any related services, content, or offerings provided by Sustainable Leads ("we," "us," or "our"). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, do not use the Site.

1. About Sustainable Leads

Sustainable Leads provides marketing, lead generation, and advisory services primarily focused on ESG, sustainability, and adjacent professional services sectors. Information on this Site is provided for general informational and commercial purposes only. Sustainable Leads is a brand operating under the registered LLC Camino Sylva, LLC.

2. Eligibility

By using this Site, you confirm that:

  • You have the authority to enter into binding agreements

  • Your use of the Site complies with all applicable laws and regulations

3. Services and No Guarantee of Results

Any descriptions of services, outcomes, or performance on this Site are illustrative only. While certain offers may include performance-based guarantees (such as refunds tied to specific delivery metrics), Sustainable Leads makes no guarantees regarding sales, revenue, client acquisition, deal closures, or financial outcomes.

Results depend on numerous factors beyond our control, including market conditions, your offer, pricing, availability, responsiveness, and sales process.

4. User Obligations

You agree to:

  • Provide accurate and complete information when requested

  • Use the Site only for lawful purposes

  • Not interfere with or disrupt the Site’s functionality or security

  • Not attempt to copy, reverse-engineer, or misuse Site content or systems

We reserve the right to restrict or terminate access if these obligations are violated.

5. Intellectual Property

All content on this Site, including text, graphics, branding, logos, frameworks, and methodologies, is the intellectual property of Sustainable Leads or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works without prior written consent.

6. Payments, Refunds, and Contracts

Specific commercial terms, pricing, refund conditions, and service scopes are governed by:

  • Written service agreements

  • Proposal documents

  • Offer-specific refund policies

In the event of a conflict, those documents take precedence over these Terms.

7. Limitation of Liability

To the fullest extent permitted under applicable law:

  • Sustainable Leads shall not be liable for indirect, incidental, consequential, special, or economic damages

  • Our total liability for any claim arising from or related to the Site or services shall not exceed the amount paid by you for the relevant service

Nothing in these Terms limits liability where such limitation is prohibited under EU law, including liability for fraud or gross negligence.

8. Disclaimers

The Site and its content are provided on an “as-is” and “as-available” basis. We make no warranties, express or implied, regarding accuracy, completeness, reliability, or suitability for any purpose.

9. Data Protection and Privacy (GDPR)

We process personal data in accordance with applicable EU data protection laws, including the General Data Protection Regulation (GDPR).

Details on how we collect, use, store, and protect personal data are set out in our Privacy Policy, which forms part of these Terms.

You have the right to:

  • Access, rectify, or erase your personal data

  • Restrict or object to processing

  • Request data portability

  • Lodge a complaint with a supervisory authority

10. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of The United States of America and, where applicable, the laws of the European Union and country in which Sustainable Leads is legally established.

Any disputes shall be subject to the exclusive jurisdiction of the competent courts within the United States, unless mandatory consumer protection laws provide otherwise.

11. Third Party Links

This Site may include links to third-party websites. We are not responsible for their content, policies, or practices and accessing them is at your own risk.

12. Changes to These Terms

We may update these Terms from time to time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

12. Contact

For questions regarding these Terms, please contact:

Sustainable Leads
Email: grow@sustainable-leads.com

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